1. Returns
We accept returns within 10 days of purchase. To be eligible for a return, the item must be:
• Unused and in the same condition you received it
• In its original packaging
• Accompanied by a receipt or proof of purchase
2. Non-Returnable Items
Certain items are non-returnable, including:
• Perishable goods (e.g., food, flowers)
• Personal care items (e.g., cosmetics, hygiene products)
• Gift cards and downloadable software
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 10 business days.
• Shipping costs are non-refundable unless the return is due to our error.
4. Exchanges
We replace items only if they are defective or damaged. If you need an exchange, contact us at anupam.kushwaha@omkaar.org.
5. Shipping Returns
To return your product, mail it to: anupam.kushwaha@omkaar.org.
You are responsible for paying shipping costs for returning your item unless otherwise stated.
6. Contact Us
For any questions about returns or refunds, please reach out to us at anupam.kushwaha@omkaar.org .
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